Returns & Exchanges

At Nilkamal Furniture, we strive to ensure your home shopping experience is seamless, offering a hassle-free 7-day return policy for products that arrive damaged, defective, or do not match your order specifications.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to 'My Orders' to select the item you wish to return, or contact our customer support team within 48 hours of delivery.

• 2.
  Quality Inspection

  Upload clear photographs of the product, including images of any damage and the original packaging, to help our team validate your return request.

• 3.
  Pickup Scheduling

  Once approved, we will coordinate a reverse pickup from your address; please ensure the furniture is disassembled and packed in its original box with all accessories.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes a final quality check, your refund will be initiated to your original payment method within 7-10 business days.